12-12-2025 13:25
12-12-2025 13:25
My Charge6 does something strange. When I tap the screen it looks normal for a bit, but then the battery indicator pops down like in the picture. Is this normal?
Best Answer12-12-2025 20:29
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-12-2025 20:29
That means your battery is low. It is 1 of 4 possible "Status Indicators" that might appear at top of screen. They will disappear after 3 seconds.
If you never want to see these, you can turn them off in Settings.
6 hours ago
6 hours ago
Thanks for the response. It looks weird, so I turned “status tray” under “settings” - “display settings” off.
SOLVED
Best Answer6 hours ago
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
6 hours ago
@Lord_Octomore You chose to turn them off and that is your choice. But your indicator is saying that your battery is critically low. Letting your battery get critically low is known as a deep discharge in the battery world. This will shorten your battery lifespan if you do this regularly. Many sites say don't let it go below 25%.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best Answer