Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing & Recovery issues

Devices stopped syncing two days ago and my Charge 6 showed that it wasn’t connected to my iPhone. I waited to see if it corrected itself. When it didn’t, today I disconnected via Bluetooth settings and reconnected to no avail. I went to reset Fitbit and had a blank screen and my battery had been completely discharged. I just charged it yesterday and have never had a battery issue. Once I charged it, I was able to pair with my phone, but lost most of yesterday’s data (but not all) and some of today’s. It is incrementing steps correctly now. This problem coincided with a Fitbit update (to v. 4.49) I did on my iPhone yesterday, which could have been a coincidence… I stay current on my updates, so it couldn’t have been a big jump. 

Best Answer
0 Votes
0 REPLIES 0