Thousands of false steps being counted by my Charge 6

[Weasy8]

I am on day 2 of wearing my watch, it is on my non dominant hand and I have reset it today just by sitting on the sofa and not moving I have done 200 steps. They keep adding lots of when I haven't taken them. Very frustrated and I have tried all the recommendations to stop this and it hasn't worked. Any suggestions, I'm very close to returning the item already. 

Moderator edit: clarified subject.

[ManuFitbit]

A warm welcome to the community @Weasy8. 

Thank you for sharing the details regarding Charge 6. Sorry to know the difficulty that you are experiencing with those steps recorded on the device.

Keep in mind the algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement, such as working or cooking, you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats.

The restart doesn't delete your records but it can help to prevent the inconvenience from happening again. Before considering other options, and if you still consider the steps are not accurate, please make sure that you've tried the restart procedure again as described in this article, then check if you continue to experience the same behavior. In the meantime, you can find more useful information about the accuracy of Fitbit devices and how to adjust your stride length and dominant hand settings here.

[Weasy8]

Thankyou for the reply. The most movement my arm did was change the TV channel but not very vigorously. It also hasn't collected my sleep data from last night. So not sure if something is wrong with it? I already did the restart yesterday after reading some posts about the same problem. I will do one more restart and give it one more chance. Thanks!