Hello @Clevelumbus and welcome to the Community. Please read this Help article for more details: How do I share my real-time heart rate with fitness equipment and apps?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
I see a couple things to try that I wasn’t doing before. Fingers crossed