Turn off watch notifications

[cibaa]

I have received a replacement Charge 6 after my last one stopped working after 6 months. The replacement seems to have the 'move' notification and 'new email' notification set to come up on my watch. How do I turn these off? The instructions on the fitbit Help page don't make sense and I can't find the settings myself. It is driving me mad!!

[lauritke1]

I have received a replacement Charge 6 after my last one stopped working after 6 months. The replacement seems to have the 'move' notification and 'new email' notification set to come up on my watch. How do I turn these off? The instructions on the fitbit Help page don't make sense and I can't find the settings myself. It is driving me mad!!

[Odyssey13]

Hi @cibaa and @lauritke1 your posts were merged because you have the identical issue, word for word. Have you tried getting with customer support? Remember, you must also set notification permissions on your smartphone.