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Unable to sync Charge 6 with Android phone

‎02-24-2024 04:06 - last edited on ‎03-01-2024 07:58 by Fitbit Moderator

‎02-24-2024 04:06 - last edited on ‎03-01-2024 07:58 by Fitbit Moderator

I don't want to cancel my subscription to my Fitbit 6 chart but I can't make it sync to my android but it worked for z
1 month then stopped. I'm very flustered because cannot get to any type of help to see what is wrong. But several reviews are bad. Please help me.

Moderator Edit: Clarified subject

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‎02-28-2024 09:38

‎02-28-2024 09:38

Good to see you participating in the community @hazelengland344.

Thank you for sharing the details about the difficulty experienced with Charge 6. Sorry to know the inconvenience.

I've been informed that you already contacted the Support Team for further assistance with them. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox.

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