Water intake log not working properly

[SetB]

There is always a glitch on this app. Today it’s the water intake log. Ongoing problem is the joke of cardio load. Last month is was something else. Getting any help from Fitbit is impossible.
Premium is not worth the $$. 

Moderator edit: updated subject for clarity

[Fullerman]

Not sure how everyone else feels about this but I hate the change to logging water. Why screw with something that’s been working fine forever??

You’re making us crazy!

[SetB]

My app won’t even let me log it. If I use the “custom add” I have to delete the previous amount add in my head the new total and enter it…every time. The +- buttons don’t even work on the 8,16,24oz.

I’ve updated, turned off, logged out-everything they told me to do. No Joy.  

[DavidFitbit]

Hi @SetB and @Fullerman, thanks for stopping by, I hope you both are doing well.

I'm sorry to hear the last Fitbit app update has brought some trouble to the water intake logging. Thank you for the troubleshooting already tried.

I would like to inform you this bug with the water intake log have already been escalated. Our team is already working on a resolution as soon as possible.

In the meantime, i recommend that you keep your Fitbit app up to date in order to get the fix as soon as it is released. I appreciate your patience and understanding.

[Vittraveler]

I updated and all my past water entries are 2oz per day. Is there another update coming?

[Justjeans]

I’m having the very same issues after updating my Versa 4! 😡. When will this be fixed?!! 

[Dee_OA]

Hi, 

Updated my app yesterday and noticed this issue. It’s still an issue. Please when do you anticipate it will be resolved?

[1Justin13]

My past water intake logs now show over 2,000 oz/day, which is obviously incorrect. I didn’t like the change/format of how the new water intake log works now. Major glitch!

[Gigichris21]

I am having the same issue.  Just updated but still no fix!

[SetB]

Yep, time for the monthly glitch. There is NEVER more than 4 weeks without a problem for me. 

[ckchui5]

My issue on the water log is that for the last few days instead of logging in 8 glasses of water (64 oz), it's been like 5,000 oz. If only I could float on water and live! Problematic because I have to manually tap on the water entry to delete... every single one! Not good at all!

[Fullerman]

Wow…that’s a royal pain. I haven’t had this issue so far.

I’m having another issue, though. Does anyone out there know why my Fitbit
would be synching every hour or so? Drives me a bit crazy since while it’s
synching, my phone doesn’t ring when I get a call and my text alerts do not
come through, either???

[ckchui5]

Yup, me too! Goodness gracious do something to fix it, please! Ugh! 😖

~Blessings,
Cindy
"Do not fear, for I am with you; Do not anxiously look about you, for I am
your God. I will strengthen you, surely I will help you, Surely I will
uphold you with My righteous right hand." ~Isaiah 41:10 (NASB)