“We were unable to update/install one or more of your apps please try again”

[LordAtomic]

Hi

When I sync my Charge 6  (received at xmas as a gift) I get the following message “We were unable to update/install one or more of your apps please try again”

I have removed the Google Maps and You Tube Music Apps and removed my Aria2 scales.

The sync is incredibly slow – as in 10’s of minutes

I have reset the charge 6 updated the FitBit App via the Apple App Store, rebooted my iPhone 13 pro Max several times

Have you any ideas please?

[LeeLee22]

Well I hope this helps.  On the health app I randomly found that find my phone only works with iPhone 14 and above. With that in mind I uninstalled “find my phone” in Fitbit. Not had a notification so far.  This would also acct for why some are affected and not others.  Mine is an iPhone 12 Pro Max. It’s annoying that it’s a generic message.  If it told you exactly what it couldn’t install that would help.  

[LordAtomic]

Hi LeeLee

I have removed the 'find my phone' app - fingers crossed.

Many thanks for your help and advice 🙂

Cheers

[chrissy1987]

How do you uninstall “find my phone”

been asking Fitbit for over a month and no one has mentioned this