What cant I have the Charge 5 and Charge 6 added to my account at the same time?

[shimsim]

I've had a Charge 5 (well, 6 of them to be precise, because they kept failing) for the past 20-odd months and now, to avoid getting stuck without a watch again, decided to purchase the Charge 6. 

I learnt the hard way that you cant have more than 1 of the same model connected as your devices at the same time (e.g. can not have two Charge 5 on one account) BUT, you can have a different model, so when I upgraded from the Charge 2 (still working) to the Charge 5, I could keep both connected (that was a lifesaver when waiting for the replacements .... 5 TIMES!!!! )

So, why can I not add Charge 6 to my account? Instead, I am forced to 'REPLACE' the Charge 5 when going through the setup procedure.

I kind of get the feeling that the Charge 6 is really a 'fixed' Charge 5, to address all the quality issues rather than it being a generationally new device, more like a Charge 5.1

Is there any other explanation for this?

[Odyssey13 · Accepted solution]

from the article - click to go there

Can I use more than one Fitbit device with the same account?

You can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge series, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, Fitbit Versa series, and Google Pixel Watch series, only connect one of these devices to your account at a time.

If you connect more than 1 Fitbit device to the same account, note the following:

• If you forget to take off one Fitbit device before putting on another, the overlapping data is reconciled to present the most accurate information possible. For best results, don't wear more than one device at a time and sync each device before taking it off and putting on another.
• Only one person can use a Fitbit account. When you create an account you’re asked for personal information, such as height and weight, to calculate certain data.
• If you have more than one Fitbit device that receives notifications from your phone, notifications might appear on one or more of your Fitbit devices.
• A Fitbit device can only be paired to 1 phone. If you have more than 1 phone, you only receive notifications from the phone connected to your Fitbit device.