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White screen on my Charge 6

‎09-05-2024 05:55 - last edited on ‎09-05-2024 13:03 by Fitbit Moderator

‎09-05-2024 05:55 - last edited on ‎09-05-2024 13:03 by Fitbit Moderator

My screen keeps going white and not letting me see anything. Anyone else having issues with this?

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‎09-05-2024 11:37

‎09-05-2024 11:37

Hey there @SavannaL, welcome to the Fitbit Community.

Thanks for letting us know about this issue, I'll be glad to help. This is something we can troubleshoot with some basic steps. Please, let's begin restarting the watch as a first approach. To do so, please follow the steps described here. 

You can also try changing your devices clock face following the instructions here. 

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