Solved: Why does the Charge 6 not count floors? - Fitbit Community

Why does the Charge 6 not count floors?

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Comorban

1 0 0

My Fitbit 6 does not show or count Floors. Why, my old Fitbit 4 did count it

Moderator Edit: Clarified subject

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40891 3883 22919

Hi @Comorban your Charge 6 can't recognize flights of stairs as it lacks an altimeter, which was last on the Charge 4.

Stepping in the U.S.A. since September 2013. Android 14

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40891 3883 22919

Hi @Comorban your Charge 6 can't recognize flights of stairs as it lacks an altimeter, which was last on the Charge 4.

Stepping in the U.S.A. since September 2013. Android 14

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mikey_pdx

212 13 476

@Comorban the Charge 5 and Charge 6 do not have the necessary sensor hardware to track floors.

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