04-24-2024
06:05
- last edited on
04-26-2024
09:29
by
AndreaFitbit
04-24-2024
06:05
- last edited on
04-26-2024
09:29
by
AndreaFitbit
My son bought me a charger 6 for my birthday in February. Went to use , and the screen won't light up.
Moderator Edit: Clarified subject.
Best Answer04-24-2024 12:47
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-24-2024 12:47
Hello @4352
Sorry to see that you're having problems with your Charge 6.
Although this may sound obvious, did you have a chance to fully charge the battery?
Have you been using your Charge 6 since you got it in February?
Rieko | N California USA MBG PE
04-26-2024 09:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-26-2024 09:44
Welcome to the Fitbit Community, @4352. I'll be glad to assist you with your Charge 6 screen inquiry.
Please try setting up your device again:
Thank you for your assistance @RiekoC.
Best Answer