firmware 214.22 security issue

[Newbie-fb]

Once my charge 6 is updated with firmware 214.22 I keep getting a notification on my phone every few seconds and the charge 6 loses bluetooth connection. No more sync.

The notification:
"Charge 6 not connected.  For your security, forget this device..."

It persist even after I re-pair the the charge 6 (forget bluetooth and remove from fitbit app).  Several times, including after "Clear user data"

I've been talking to support with no help. However, I re-paired last time yesterday, and it keeps firmware 210.26 so far with no security notifications.

Update: after few more days the issue came back, the charge 6 and the Fitbit app both show firmware version 210.26 now, but I keep getting the security notification and the charge 6 will not sync.

I've send the charge 6 back for a replacement.

[SaraBa]

I've been having the same issue for the last few days

[Bill_209]

Thanks for the information!

My wife has a notification that a new firmware is available for download and you just saved us from making the mistake of doing that.

Hopefully, Google fixes that problem soon.  Their Firmware QA group sure dropped the ball on this firmware release.

[Bill_209]

My wife still has the 'Update available' notification but I have serious reservations about 'upgrading' her Charge 6 FW if it's just going to trash her device.

What is the latest, 'stable' FW version that actually works on the Charge 6 now?  If 214.22 isn't that version then what is?  The Charge 6 doesn't give any indication at all regarding what FW version it will be downloading for the update so what should the next steps be?

[Newbie-fb]

Update: after few more days the issue came back, the charge 6 and the Fitbit app both show firmware version 210.26 now, but I keep getting the security notification and the charge 6 will not sync.

I've send the charge 6 back for a replacement.

[Bill_209]

The Fitbit help page states that the latest Charge 6 FW is 214.24, so I am assuming that the 214.22 FW release was a complete disaster that only affected the first wave of unlucky recipients before Google replaced it with 214.24.