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Female Health Tracker Missing on Versa Today Screen

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‎03-27-2019 12:56

‎03-27-2019 12:56

Today I went to my “Today” screen and my female health tracker info is no longer there.  All my data is still showing on the iOS appt.

 

Not only that but in settings on “Today” screen there is no longer an option to have my cycle info on my Versa.  

 

Does anyone one know how to get it back as I use it a lot as am at an age when my periods are starting to change and it’s so handy to have it on my watch and not just in the iOS app.

 

Thanks in advance.

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3 REPLIES 3

‎03-29-2019 13:32 - edited ‎03-29-2019 13:33

‎03-29-2019 13:32 - edited ‎03-29-2019 13:33

Welcome to the Fitbit Community @Butterfly2honey! Thanks for making sure that your Fitbit app is showing your Female Health details. 

 

Since your app has periods logged, I'd recommend doing the following:

 

  • Make sure that your Fitbit app is up-to-date
  • Log out of your Fitbit app
  • Force quit the app
  • Restart your Fitbit 
  • Turn off the Bluetooth
  • Shut off your phone and turn it on after 1-2 minutes
  • Turn on the Bluetooth
  • Log back into your Fitbit app
  • Sync your device with the Fitbit app

 

Let me know if the tile is back on your Versa, I'll be around! 

Maria | Community Moderator, Fitbit


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‎02-20-2020 20:55

In response to MarreFitbit

‎02-20-2020 20:55

I actually also have this issue. I've performed the above mentioned tasks, and it did not come back. 

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‎03-31-2020 06:38

In response to Vindona

‎03-31-2020 06:38

I'm having the same issues too. It was working fine a couple of days ago. Now all of a sudden it's not there. I've done the latest that was suggested but no luck. I've got over 3 to 4 months tracked of my periods. My last update of the app for the android was 17th March 2020

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