help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App not the same

‎11-07-2025 09:59

‎11-07-2025 09:59

Whenever I try to put food into the search bar, no food comes up and I noticed the barcode scanner is missing. I’ve reset my phone. I logged out and logged back in and I also updated my app. This just started this morning

Best Answer
2 REPLIES 2

‎11-07-2025 13:30

‎11-07-2025 13:30

Hi @Hollywood78    Your post wound up in a forum for a child’s device.  This is a widespread issue affecting food tracking.  Fitbit is very aware of this issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎11-07-2025 13:49

In response to LZeeW

‎11-07-2025 13:49

Hello @Hollywood78 

Please let us know if you're an iOS or Android user so we can move your post to the correct forum. 

Rieko | N California USA MBG PE

Best Answer