help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Ace LTE is stuck in a boot loop

‎08-21-2024 21:48 - last edited on ‎03-18-2025 07:50 by Fitbit Moderator

‎08-21-2024 21:48 - last edited on ‎03-18-2025 07:50 by Fitbit Moderator

All of your devices seem to have the same issue can you not fix it?


Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎08-25-2024 16:15

‎08-25-2024 16:15

Just to clarify:

1.) What exactly is happening?

2.) What troubleshooting steps have you done?

3.) Were you able to get a replacement?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer

‎08-25-2024 16:16

‎08-25-2024 16:16

Hello and welcome to the Fitbit community!

Have you tried reaching out to Fitbit support to get a replacement for the device?

Best Answer