Make app available internationally

[Michellepham]

I live in Vietnam. I ordered my daughter a Fitbit Ace LTE and it is almost shipped. I was wondering if the watch can work with VPN because when I search it says that I can use fit app with VPN but I don’t know about the watch.

[RiekoC]

Hello @Michellepham 

The Fitbit Ace LTE device & app are currently available in the USA only. 

Although you might be able to download & install the Ace LTE app using VPN, I'm not sure the device will work properly since it isn't supported in Vietnam.

[LZeeW]

Hi @Michellepham   According to this Help article, your Google account must be "associated" with the US.  I don’t think you can set it up under any circumstances.  I’m surprised that you got it shipped to Vietnam.