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My son cannot call me through Android Fitbit app

‎09-04-2024 15:22 - last edited on ‎03-18-2025 07:15 by Fitbit Moderator

‎09-04-2024 15:22 - last edited on ‎03-18-2025 07:15 by Fitbit Moderator

My son is not able to call me through the app on my new samsung glaxy phone. It's not ringing through. Can anyone help? I have checked all of the settings. The watch is not ringing through on his phone either


Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-08-2024 10:54

‎09-08-2024 10:54

You may have to unpair and re-pair his watch to the app.  I don't know if you need them yet or not, but the instructions are here .

Kristen | USA Cruising through the Lifestyle Forums

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‎09-12-2024 06:52

‎09-12-2024 06:52

You should contact samsung and ask them this query they will respond you and guide you thoroughly.

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‎09-12-2024 06:55

In response to Adrian007

‎09-12-2024 06:55

source: https:theysaid.io/farhan

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