12-14-2024 12:00
12-14-2024 12:00
I bought the Fit Bit LTE in the USA for my daughter without knowing that the App was not available in Europe. My daughter loved the gift and would rather wait for the watch to work in Spain than return it and buy another watch. The problem is that I see that there is not even an arrival date in Europe. Does anyone know anything?Thanks
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Best Answer12-15-2024 21:43 - edited 12-15-2024 21:45
Fitbit Staff are here to listen and engage with the community on behalf of the larger team. We're happy to converse with you on our area of expertise.
12-15-2024 21:43 - edited 12-15-2024 21:45
Hey Miguel - unfortunately we are only available in the US right now. We don't have an ETA for the Ace LTE to arrive in Spain, but I can confirm it won't be during the next 6 months. It may make more sense for you to return and swap for a different product that is available in your region.
Not the news you (or your daughter) want to hear, but also don't want to leave you hanging in limbo. Sorry I couldn't share better news!
12-15-2024 13:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-15-2024 13:23
Hello @Miguelbfr
I haven't seen any information regarding the release of the Fitbit Ace LTE in Europe. It might be awhile.
Usually, I see "leaks" on tech sites like 9to5 Google or Android Authority before we learn of any info.
Rieko | N California USA MBG PE
12-15-2024 21:43 - edited 12-15-2024 21:45
Fitbit Staff are here to listen and engage with the community on behalf of the larger team. We're happy to converse with you on our area of expertise.
12-15-2024 21:43 - edited 12-15-2024 21:45
Hey Miguel - unfortunately we are only available in the US right now. We don't have an ETA for the Ace LTE to arrive in Spain, but I can confirm it won't be during the next 6 months. It may make more sense for you to return and swap for a different product that is available in your region.
Not the news you (or your daughter) want to hear, but also don't want to leave you hanging in limbo. Sorry I couldn't share better news!
12-16-2024 11:57
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-16-2024 11:57
Thanks for the update @FitbitBen
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Hello @Miguelbfr
Take a look at the reply from one of the Ace LTE team members.
Rieko | N California USA MBG PE
Best Answer