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Alarms don't work after clock face changed

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‎01-09-2018 13:42 - last edited on ‎08-21-2018 08:20 by Fitbit Moderator

‎01-09-2018 13:42 - last edited on ‎08-21-2018 08:20 by Fitbit Moderator

I noticed recently that the Fitbit app has a ton of new clock faces to choose from. What I also noticed is that after I chance the clock face, the silent alarms I have don't work the next day.

 

 

Moderator edit: added label

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5 REPLIES 5

‎01-09-2018 15:20

‎01-09-2018 15:20

Can you be more specific? What clock face?

I changed a lot of clock faces, but never encountered this problem.

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‎01-10-2018 11:01

In response to Omerta

‎01-10-2018 11:01

I have also tried a bunch of different clock faces. I don't think it specific to a clock face. And I can't say with 100% certainty that it happens every time.

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‎01-10-2018 11:09

In response to JeffInNC

‎01-10-2018 11:09

I’ve not encountered this either, and run a custom watch face with my alarms working fine. It would be helpful to get as much information as possible about the circumstances where you perceive this issue

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‎01-22-2018 13:37

In response to SunsetRunner

‎01-22-2018 13:37

I suppose its entirely possible that I just slept through the alarm. That's why I can't say with 100% certainty that this is an issue.

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‎01-22-2018 13:55

In response to JeffInNC

‎01-22-2018 13:55

@JeffInNC wrote:

I suppose its entirely possible that I just slept through the alarm. That's why I can't say with 100% certainty that this is an issue.

Now that I can equate to. I’ve slept through the Ionic’s alarms, as have others. Hopefully there will be an improvement to them.

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