help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alexa stopped taking voice commands

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-22-2020 18:02 - last edited on ‎02-15-2021 10:15 by Fitbit Moderator

‎04-22-2020 18:02 - last edited on ‎02-15-2021 10:15 by Fitbit Moderator

my fitbit versa 2 stopped taking voice commands for alexa and texting replies ever since I got a new phone. I have reset my fitbit, Uninstalled the app, logged out of Amazon and then back in. I cannot figure out how to fix this! Someone please help!

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎04-27-2020 14:11

‎04-27-2020 14:11

What phone did you get @Nikkihart?

Best Answer
0 Votes

‎04-27-2020 14:16

In response to Rich_Laue

‎04-27-2020 14:16

Samsung s20
Best Answer
0 Votes

‎04-27-2020 19:41

In response to Nikkihart

‎04-27-2020 19:41

Have you checked that android help. 

Best Answer
0 Votes

‎04-27-2020 19:57

In response to Rich_Laue

‎04-27-2020 19:57

Yes, I had an android before too. Everything work except alexa and replying
to text messages via voice.
Best Answer
0 Votes