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Alexa is no longer working on my Sense 2

Alexa on my Fitbit Sense 2 is no longer working, and I can't find it in the mobile app. I see I'm not the only person with this problem.  What's the answer??Moderator Edit: Clarified subject

KLoveT by • Jogger
  • 83 Views
  • 0 replies
  • 0 votes

Alexa is not working properly on my new Versa 2

Ever since I replaced my old versa 2 (2 months ago) with another one,  some requests to Alexa get an "unsupported" message,  although it will perform the action anyway (mainly certain lights). Hoping this isn't going to be the next thing to go!     M...

Fitbit won't connect to Alexa

I have had problems off and on with the fitbit syncing and Amazon Alexa not connecting.  Amazon Alexa show fitbit offline. I have logged out and back in of my Amazon account,  tried disconnecting the devices, and anything else I could think of.  Noth...

Fall Detection

I've loved fit bit for years and have had several models. When will the maker finally put a fall detection on their product. Sometimes people fall and are unconscious and need help. Why is it taking so long to include this feature?

wrosew by • Jogger
  • 384 Views
  • 0 replies
  • 2 votes

Alexa cannot hear me on Versa 2

I’ve had my versa 2 for a little under a year and Alexa cannot hear me anymore.   Moderator Edit: Clarified subject and updated label

Alexa has disappeared from my Versa 2

My Alexa app has disappeared from my Versa 2 and it isn't showing in the apps list for the device.  I have the Versa 2 special edition which comes with Alexa.  How do I get it working again?   Moderator Edit: Clarified subject

StacyDOW by • Recovery Runner
  • 677 Views
  • 3 replies
  • 0 votes

Resolved! Alexa app has disappeared from my Sense

My alexa app seems to have disappeared from my sense. I can't see it on the screen or find it in the app to install again?? Any ideas anyone please?   Moderator Edit: Clarified subject

Baxterv by • Jogger
  • 1304 Views
  • 2 replies
  • 1 votes

Fitbit versa 2

Just a quick question.....Why, if I can have Amazon Alexa on my fitbit versa 2, cant I have Amazon music?

Versa 2 can't log into Alexa

I have an Amazon Prime that is connected to my cell # I have another (by accident) thru my email When I go to connect to Amazon thru my Fitbit App it won't accept my email. Says it's already in use (it's mine). There's no place to enter via my cell. ...

I cannot activate Alexa app on my Fitbit Versa 2

Alexa app works on my iPhone 8 Plus. which is connected to my Fitbit Versa 2. Wrote to numerous Help Centers. No one helped. I'm in Poland. How to resolve it?! I have German, English and US Amazon accounts if it helps. They told me to change address ...

Alexa isn't properly working

Alexa is listening but doesn't seem to hear me. Seems to have started after the latest update. I've tried rebooting, deleted my watch and resynced and logged out and back into Amazon. Nothing send to make it work.using Samsung Galaxy s8+   Moderator ...

Alexa stopped taking voice commands

my fitbit versa 2 stopped taking voice commands for alexa and texting replies ever since I got a new phone. I have reset my fitbit, Uninstalled the app, logged out of Amazon and then back in. I cannot figure out how to fix this! Someone please help! ...

Can't connect Alexa

Hello,I just ordered Versa 2 yesterday but cannot connect to Alexa,there is no Alexa App in  my versa2 at all..     Moderator Edit: Clarified subject

Can't install Alexa on my Versa 2

I just bought Versa 2 smartwatch and I don't have built-in Amazon Alexa. Just realized that in Latvia and Scandinavia we don't have Alexa feature. Why? When we will get it? Maybe sellers in previously mentioned countries should be informed about this...

Cannot set up Alexa from iPhone 11

I have entered my correct Amazon password many times but cannot connect to the set up for Alexa on my watch.  I have an iphone 11.  I have read there can be issues connecting to Alexa from IOS 13.   Moderator edit: updated subject for clarity and lab...

goldbak by • Recovery Runner
  • 715 Views
  • 3 replies
  • 2 votes

Alexa doesn’t connect

Hello, I have tried to get my Alexa to work and everyday I get an error after I log on Amazon.. I’m not understanding why it just doesn’t connect. I have an iPhone 11 any suggestions would be great!!   Moderator edit: updated subject for clarity and ...

Unable to set up Alexa on Versa 2

I was previously connected to Alexa but when my wifi router name and password were changed I had to do setup on many things over again.  Now every time I go to the fitbit mobile app on my iPhone11 to set up alexa I click on the login with with amazon...

Unable to set up Alexa on Versa 2

I have been gifted a versa two and have downloaded the app to my phone and when trying to get onto the amazon alexa app im prompted to sign in so i do so with my amazon account and i recieve an error message reading There was a problem the new email ...

Unable to stream from Amazon Prime

how disappointing you cannot live stream from Amazon prime - waste of time for personal training - behind the times jumps to mind - you need to change your advert - very misleading !   Moderator edit: updated subject for clarity