Forum Posts

DEEZER music expired

When i try to open the Deezer app on my versa 3 i get 'deezer music expired'. refresh by connecting to a saved wi-fi network. this worked when i first bought the watch and worked for about 3 months. I have connected to the network, but the same messa...

Resolved! Deezer and Versa 3 won't connect

Deezer was working fine, but 2 months ago stopped. I have reached out to fitbit and deezer. I tried all their suggestions, but nothing worked. It keeps saying uh oh cannot connect to sever. I reconnect wifi and again same message.   Moderator Edit: C...

Kal10 by Jogger
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Resolved! Deezer music expired error

Headed out for my morning run this morning only to discover that deezer is not working and throwing an error. So I went back home and have now spent half an hour trying to resolve it on both watch and phone! I have both a premium deezer account and a...

Can't connect Deezer to my Versa 3

I'm trying to set up Deezer on my Versa 3 - I installed Deezer on my phone and watch - I registered for a Trial Paid Deezer Subscription  - From my watch I opened Deezer, which says "Visit fitbit.com/deezer and enter the activation code above" - From...

Can't connect Deezer to my Versa 3

Deezer music expired connect to saved wifi network, THAT DOES NOT WORK I HAVE TRIED EVERYTHING I CAN THINK OF VERY FRUSTRATING Won't buy another fibit product poor support poor quality     Moderator Edit: Clarified subject

Deezer keeps crashing on my Versa 3

The deezer app keeps on crashing randomly in the middle of a workout. It sometimes takes the watch down with it, so that the workout also gets interrupted.   This is very annoying. Music just goes quiet when you need it the most.   What I´ve tried so...

Resolved! Can't connect my Versa 3 to Deezer

New user, new fitbit versa3. Tapped the deezer app on fitbit, entered the code given to me to connect to my deezer account so that i can access my downloaded music, but keep getting: "unexpected error has occured"    App also doesn't seem to be showi...

Deezer and versa 3 won't connect

Hello,   I can't succesfully play Deezer (free) on fitbit versa 3. My headphone is connected to the fitbit versa 3, Deezer app on smartphone works.   Who can help?   Moderator Edit: Clarified subject

Versa 3 won't connect to Deezer

When I try to sync deezer to my watch it says that its successful and sends me back to the fitbit app and then it says there is an error. I tried connecting my watch to the charger but I think the issue is with the fitbit app on the mobile phones not...

Resolved! Can't connect my Versa 3 to Deezer

ok, so everything is conneted correctly, by wifi & or bleluetooth, i go on the deezer app on versa 3 tap it, it gives me a code to enter on fitbit.comp/deezer i go there enter code it then shows my details etc & code box, i enter the code & tap pair,...

Deezer: Music loudness level

Sometimes my Fitbit Versa 3 does play the music very silent only... even if I change the loudness setting on my Versa 3 to maximum, it is still very quietly. If I connect the same headphones to my phone (a Galaxy S21) the same headphones could destro...

belimo by Jogger
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Does the Fitbit Sense work with Deezer Student?

I cannot get Deezer to work with my student account. When I type in the code from https://fitbit.com/deezer then it sends me to the page that says, "You are already subscribed to Deezer Student. You will be redirected to your music." And then nothing...

Won't connect to Deezer

Anyone know why my versa 3 won't connect with Deezer, "Uh Oh, An Unexpected error occurred." everytime after I've logged in to connect, I can't even get what's app up and running!   Please help!    Moderator edit: added label Moderator edit: updated ...

MaryM13 by Jogger
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Deezer won't sync "newer" releases

Since updating my Sense to the latest firmware syncing offline playlists works again. However it won't sync tracks that's newly released. Been experimenting by creating playlists only containing newer releases without success.

Triceq by Jogger
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Resolved! Deezer app stopped working on Fitbit devices

I left my Apple Watch at home and bought this at the airport. I’ve spent hours trying to get Deezer to work.   What am I supposed to do it’s just stuck at 0%   Moderator Edit: Clarified subject, updated label and word choice

Resolved! Can't download Deezer music to my Versa 2

So, I got my new Versa 2 yesterday and already thinking of sending it back! Have tried so many times to download music from my premium deezer account to the watch. All I get is 0% and then it flicks back to no media. I've seen this has been discussed...

Problem syncing Deezer playlist to Fitbit Versa 3

Hi. Does anyone experience trouble syncing their deezer playlist in to their Versa 3? When I'm trying to click "force sync", it will say "preparing music download for a few seconds then will disappear. On my watch it will show "0% sync in progress" b...

JmMonde by Jogger
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Deezer - Sync in progress stuck at 0%

Hello,I am trying to uplad music from Deezer into my watch (Versa 3) but it stays at "Sync in progress 0%". After a minute or so, it just stops sync and goes back to the "No Music" screen. I have seen the problem in multiple different post with each ...

Gui88 by Jogger
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Storing of podcasts on versa3 and sense

As I love to listen to podcasts transferred from my pc while running, is this now possible? Someone from the hotline told me it is possible but I have my doubts. Don't want to use Spotify or another music channel? ThanksChris

Resolved! Can't add more songs on Deezer

So I have a question about Deezer. I created a playlist with a couple of songs at Deezer on my phone, but when I am trying to add more songs on Deezer on the phone it doesn’t add songs on Deezer on the Fitbit.  How do I sort of uppdate Deezer on the ...

Resolved! Can't connect Deezer to my Sense

When I enter in the code into deezer.com it brings up to pair so I hit that then it always says and unexpected error has occurred      Moderator Edit: Clarified subject

Deezer app error

I received my Sense 10 days ago and since then I am trying to log from the Fitbit app to set my Deezer account on daily basis and I receive always the same message "Uh Oh! there was a problem reaching the server. please try again later". tried everyt...

Can't open Dreezer in the Fitbit app

After pairing my watch with Dreezer from the fitbit website activation it tells me to open Dreezer from fitbit app. Everytime I click on it it tells me "Oops can't connect to server try a other time". I saw people having the same issu since 2020. Sho...

Resolved! Can't connect Deezer to my watch

Each time I try to connect my deezer to my deezer account it says unexpected error?   This is a brand new watch purchased today I will be returning if this isnt fixed?   Answers Fitbit please?      Moderator Edit: Clarified subject

Smiths9 by Jogger
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Deezer won't activate

Why won't Deezer activate?  I've tried several times.  Also, why won't my airpods connect to my Sense?  Did I make a mistake with this purchase?  Sure am feeling like it.     Moderator edit: subject for clarity 

Can't Register Versa 2 to Deezer Premium

Hi everyone,I have purchased a Deezer Premium subscription to listen to offline music on my new Versa 2, But I can't get past the code! I submitted the code again and again on the deezer fitbit webpage, and it just won't register.Please can anyone he...

Nili87 by Jogger
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Deezer family account inquiry

my brother Have deezer family account and did added me to his user list(as family account can be used for up to 5 individuals.. the deezer app opens fine but my problem is i show me that i can only add the music from the Main account which is showing...

Issues syncing Deezer playlists to Versa 2

I recently bought my Versa 2 and have tried to download my deezer playlists to it. However it won’t automatically sync and when I try to force sync my watch says 0% synced and then times out. Apparently this issue has happened multiple times in the p...

Jagchak by Jogger
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Can't set up Deezer on my Versa 2

Really annoyed that I've wasted literally all day trying to link my Deezer (premium account) to my fitbit. I have tried everything: restarting fitbit/phone, turning Bluetooth off/on, un pairing fibit, unlinking Deezer, deleting Deezer app numerous ti...

Sarah86 by Jogger
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Deezer music is cutting while running

I've downloaded a few songs offline to the Deezer app on my Fitbit Versa, and had no problems with it until I went on a run. While running, the music was cutting out every few seconds, and it made listening to music very unpleasant. Are there any pat...

I can't get fitbit.com/deezer to open up

I just upgraded to Versa 2 after my versa's battety stopped lasting longer than 2 days.  I want to put some of my deezer playlists on my new watch, something I did with no problem with my versa.  However, after tapping on the deezer app on my watch &...

JeniP by Base Runner
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Favorite Deezer playlists won't show

I have a fitbit versa 2 with Deezer premium subscription. I'm only able to sync play lists that deezer have pre-made on to my fitbit. The fitbit media tells me that my favourited playlists should appear here so I can select them for syncing. This isn...

Deezer incomplete songs

So I've got a Versa 2, and an Amazon Fire tablet that I use the app on (don't own a smartphone), and I can't for the life of me find this specific problem anywhere else. Have a Deezer subscription, made a playlist, etc, and went to download it to my ...