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Can't open Dreezer in the Fitbit app

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‎03-19-2021 07:47 - last edited on ‎03-22-2021 07:33 by Fitbit Moderator

‎03-19-2021 07:47 - last edited on ‎03-22-2021 07:33 by Fitbit Moderator

After pairing my watch with Dreezer from the fitbit website activation it tells me to open Dreezer from fitbit app. Everytime I click on it it tells me "Oops can't connect to server try a other time". I saw people having the same issu since 2020. Should I expect never beeing able to use the music app? Because its a big deal breaker for me. 

 

 

Moderator Edit: Clarified subject

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‎03-22-2021 07:31 - edited ‎10-09-2023 10:06

‎03-22-2021 07:31 - edited ‎10-09-2023 10:06

Hi there, @Corinne.mcc. Welcome to the Community Forums. Thanks for sharing the details about the issue you're experiencing with Deezer. I understand how important it is to you to have this app working.

I've seen you have reached out to our Customer Support regarding this matter and they already provided with information about it. If you have any further inquiries or concerns, please feel free to contact them again.

Maria | Community Moderator, Fitbit


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