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Won't connect to Deezer

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‎11-28-2021 07:32 - last edited on ‎11-28-2021 17:20 by Fitbit Moderator

‎11-28-2021 07:32 - last edited on ‎11-28-2021 17:20 by Fitbit Moderator

Anyone know why my versa 3 won't connect with Deezer, "Uh Oh, An Unexpected error occurred." everytime after I've logged in to connect, I can't even get what's app up and running!

 

Please help! 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎11-28-2021 17:18

‎11-28-2021 17:18

Welcome to the Fitbit Community, @MaryM13.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 3. Thank you for the information provided.

 

To try to resolve the issue to connect to Deezer, please visit this article, open the menu "I'm having trouble activating Deezer—what should I do?" and follow the instructions.

 

Regarding WhatsApp notifications, please follow the troubleshooting steps in this site.

 

Hope this helps.

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