04-01-2021
07:22
- last edited on
04-02-2021
06:28
by
MarreFitbit
04-01-2021
07:22
- last edited on
04-02-2021
06:28
by
MarreFitbit
When I enter in the code into deezer.com it brings up to pair so I hit that then it always says and unexpected error has occurred
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-02-2021 06:26 - edited 04-07-2024 06:26
04-02-2021 06:26 - edited 04-07-2024 06:26
Hi there, @Tiff1029. Welcome to the Community Forums.
If you see a code on your watch, but can’t enter it at fitbit.com/deezer, make sure you’re using the code displayed on your watch. Each code is tied to a specific user and device and expires after several minutes.
If the activation code remains on your watch after entering it at fitbit.com/deezer:
Note that you need a paid Deezer subscription to download playlists to your watch.
If your playlists don’t appear to be downloading, review the troubleshooting steps in Why won't my Fitbit watch connect to Wi-Fi? and Why won't my Fitbit device sync? Then try again to download your playlists.
If you're having trouble adding new Deezer playlists to your Fitbit watch, make sure you updated your watch to run the latest Fitbit OS. For more information, see our help article How do I update my Fitbit device?
I've moved your post to the Fitbit App Gallery board for organization purposes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-02-2021 06:26 - edited 04-07-2024 06:26
04-02-2021 06:26 - edited 04-07-2024 06:26
Hi there, @Tiff1029. Welcome to the Community Forums.
If you see a code on your watch, but can’t enter it at fitbit.com/deezer, make sure you’re using the code displayed on your watch. Each code is tied to a specific user and device and expires after several minutes.
If the activation code remains on your watch after entering it at fitbit.com/deezer:
Note that you need a paid Deezer subscription to download playlists to your watch.
If your playlists don’t appear to be downloading, review the troubleshooting steps in Why won't my Fitbit watch connect to Wi-Fi? and Why won't my Fitbit device sync? Then try again to download your playlists.
If you're having trouble adding new Deezer playlists to your Fitbit watch, make sure you updated your watch to run the latest Fitbit OS. For more information, see our help article How do I update my Fitbit device?
I've moved your post to the Fitbit App Gallery board for organization purposes.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...