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Deezer app error

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‎03-21-2021 01:44 - last edited on ‎03-24-2021 18:52 by

‎03-21-2021 01:44 - last edited on ‎03-24-2021 18:52 by

I received my Sense 10 days ago and since then I am trying to log from the Fitbit app to set my Deezer account on daily basis and I receive always the same message "Uh Oh! there was a problem reaching the server. please try again later".

tried everything, reinstallation, restarting, and last communicated with Customer support and it seems that it is not one of their FAQ, and they will escalate it.

Do anyone suffers from this before and if so, how it was solved.

 

 

Moderator edit: subject for clarity 

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‎03-24-2021 18:49 - edited ‎03-24-2021 18:51

‎03-24-2021 18:49 - edited ‎03-24-2021 18:51

Welcome to the Fitbit Community, @isaftawi.

 

Thanks for the details shared in your post. I appreciate your efforts to resolve this and working with our Support team. I would like to confirm that this issue has been reported to our team and they are working to identify a resolution as quickly as possible. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

 

By the way, I've moved your post to Fitbit App Gallery board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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