Lost all my data !
My Fitbit updated itself today and I’ve lost all my past data does anyone know how I can fix this??
Forum Posts
Total mileage
I'm trying to find total mileage since I got my Fitbit. Used to have it on profile on computer log in
Heart Rate Data Sharing
I have been unable to find other means to reach out to someone about this, so I decided to post here in case someone knows the answer or can direct me to the correct party.I would like to know if there is a way for a person (not wearing the device) t...
Resolved! Sharing information with friends, groups or feeds
Have not been able to share my stats, images, badges, etcetera to groups, friends or feeds since everything went to logging in with Google. So much for fun interaction with friends. Might as well get their phone numbers because all I can do is text. ...
Sync issue
Hi All, I bought fit bit premium on mobile and facing two issues 1)steps count is not getting update quickly. It takes almost 3-4hours. Is it normal?2)fitbit is calculating as steps while riding a bike? Is this also normal or is there anyway I can av...
Alternative to viewing "left to eat for the day" I found it!
Maybe someone else has posted this but I can't find it. Anyway, just wanna share that you can use Cronometer app and connect Fitbit to it. Even on the free version, it's showing how much you have left to eat for the whole day.
Allenamento Training
Non salva sempre l'allenamento e se lo inserisco manualmente non lo tiene
Not Registering my Swim Laps
Used to be able to see my time for lap swimming on the Fitbit phone app, but this seems not to be available any longer on my Versa 2. What happened?
Sleep Data
I just updated my Fitbit app and HATE the new format for presenting sleep data. Does anyone know if we have other options here?
Resolved! Glucose meter
Do Fitbit (or Google) have a plan to design and sell a tracker capable also to monitor the glucose level ?They start to come out and would be great to have one capable to integrate with the Fitbit world.Thanks
How do we get Bike added to Live Tracking
How do we get Bike added to Live Tracking ? All is see if run, walk, hike. I would prefer to start a bike ride on my phone so I can see how far I've gone versus looking at my wrist.
the appearance of the free App gradually worsens
Why is the activity and sleep data less and less detailed and readable with each upgrade? To make the transition to the premium version increasingly necessary?
Multiple Fitbit trackers linked to fitbit
I don’t understand why I can’t have 2 Fitbit trackers linked to my account…I would like to have 1 to track my sleep and 1 to track my workouts, is this crazy? As things are I am forced to use the same sweaty fitness tracker for workouts and sleep whe...
Luxe sleep app
Why have fitbit changed the sleep display. It is almost unreadable now. Please give us back the old one.
FitBit will not take STEPs and has a mind of its own.
I have been working trying to fix this error. The Fitbit app has decided I will have Distance and Active Zones and not Steps. I do not mind the other 2 but I want steps as #1. So I have tried many things - he is one of the examples. I have had a F...
Step history
I am so frustrated with the new app and the step history. Every year I liked to look on the app to see how many days throughout the year I did 10,000 steps and what my highest step counts were. Now no matter what I select, day, week, month or year it...
Resolved! Add more banks to Fitbit Pay
There has been several request for many years to put additional banks, specifically CIBC, available for Fitbit Pay. When will others be added? Moderator Edit: Clarified subject
Stress Management Icon
I deleted my "Stress Management" icon... How do I get it back?
Resolved! Manual input of distance has problems with international comma
When manually logging an exercise on treadmill (probably also other exercise types) the Fitbit app can't handle commas. When trying to enter 3.68 km, it will accept only "." as decimal point and ignore ",". However the distance is then logged as 368 ...
Resolved! Suggestion for the Bingo Game
Bingo game - I play this all the time and I wish there was a feature to select difficulty. For example when setting up a game you can pick easy, regular or hard. Ideally, this would be based on your normal activity level and what would be easy/regu...
Versa 3 Gallery/Media in App not working
I recently upgraded to a Versa 3. I have spent several hours trying to get it fully set up and functional. I am connected to Wifi, but when I attempt to to into the Gallery, I get an error that says "Oops, looks like there's no Internet connection"...
Glucose meters
Can anyone tell me what Glucose Meters that work with the Fitbit app?I am manually entering it which isn’t and issue but I’m due to upgrade my Glucose meter and would like for it to work with my Fitbit. Please any suggestions would be appreciated.
unable to remove the free L dP-faces from my fitbit 2
unable to remove the free L dP-faces clock from my fitbit 2
Resolved! Bring Treasure Trek back to Versa 3
Would love the treasure trek app for versa 3! Moderator Edit: Clarified subject
treasure trek won’t advance
Hey, I recently got a fitbit and downloaded treasure trek a few days ago but the amount of steps left never goes down. Don’t know if I’m just missing something but it’s been stuck at 100 left since I downloaded it. Tried redownloading it but that did...
Indian foods & their nutritional facts
Fitbit products are widely used by many in India but when it comes to Indian Food items, many of the Indian food items and dishes with their nutritional facts are not included in the food log segment and, in the absence of this, we are unable to get ...
Resolved! Lab pets feature
Just wondering what the hearts on the screen mean? How does the treat thing work? Like I know 10% of your step goal equals a treat but what happens if you get more than 100 percent of your goal? Are the hearts lives? How do you get lives? I am going ...
Fitbit Lab clock faces for Fitbit Sense
Does anyone know when and if the clock faces and apps from Fitbit labs will be available for the sense? Or a link to them? Thanks in advance.
sony
cannot dectack smart tv
Resolved! Treasure Trek maps not advancing
I have completed 62 maps. The next map says it will require 60,312 to complete, but for the last week it will not advance. I still collect gold every day but my step are not added to the map. any ideas? Moderator Edit: Added Labels
How do I feed my Pet?
Does anyone know how to feed the pet? I've tried double tapping the "bone" icon and nothing happened... still same number of "bones" treats left. How do i feed him 8 times a day when it isn't working?! i've tried online help and chat and they're ...
Why has my dog Titan left a ransom note?
Why has my dog Titan left a ransom note when I have been going above my step goals everyday since I got him? Moderator edit: updated subject for clarity/Added Labels
Treasure Trek - Creatures Defeated?
Hi all! Loving my Ionic so far! Only 8 days in, but it's awesome. I usually check my Treasure Trek game about once a day to buy more pets, crew, and ships and currently have: 25 adopted pets, 10 crew hired, 18 ships built, 17 maps completed, 83 pet...
Versa Calculator
A stupid calculator has appeared on my screen which is preventing stats and I can't remove it. Help
Versa Lite won't read heart rate anymore despite all suggested fixes
My versa lite won't read my heart rate anymore. I tried all of the online suggested reset fixes including hardware/firmware updates, app uninstall/reinstall updates. The heart rate feature is the only reason I purchased this tracker was the heart r...
How do I use treasure trek on Versa 2?
I have set up my child with a versa 2. Their mobile device is wifi only. Is there a way for them to use all functions of tresure trek withput a sim or the device nearby Moderator Edit: Clarified subject
Why dont you have a place to manually record Blood Pressure
It seems that this one of the most critical healthcare related measurements. I measure this every day but have to log it in another app. Is there anyway to add this to my fitbit log?
Watch icons
I have a fitbit inspire hr & dont know what the icon that looks like teardrop in a circle with 2 or 1 to go under it means. Does anyone know?
Pulse/Oxygen meter?
I just heard on public radio that some of the Fitbit devices actually have a feature that measures the percentage of oxygen in you blood, just like a pulse/ox meter. They interviewed some expert who says this is actually better than taking your tempe...
Fitbit Pet ran away the next morning even with full hearts
I have Luna, and for the past two days I've made sure that she has had all of her hearts filled before bed, and the next morning I see the sad letter and needs 5 treats... I'm just a little confused. I thought when their hearts were full they would b...