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charge 3 charge cable

I can't find my charge 3 charger ... i also can't find a way to replace it.  and i can't find chat (for help) apparently they've removed it entirely - which makes me sad - I hope someone can help me - thanks in advance 

Resolved! Treasure Trek is froze

Treasure Trek has froze on the 69th map and will not update step counts. I can not progress. I have been stuck on the 69th map with 32,918 steps left to complete for four months. Is FitBit Labs going to do a firmware update for Treasure Trek or is th...

ygo2slow by • Recovery Runner
  • 1068 Views
  • 9 replies
  • 5 votes

Mood log clock fitbit labs

My mood log clock doesn' give me anymore reminders for my mood to set throughout the day when it is set to remind me 6 times.  I also have put a new clock face on, and switched back to mood log clock face without and luck... I have my fitbit to sync ...

Instructions for Tennis App

Does anyone have instructions on how to start or use the tennis stroke counter in the tennis app?    Moderator Edit: Added Labels

SRZ by • Recovery Runner
  • 5983 Views
  • 34 replies
  • 8 votes

Inca Cat Face has gone

Hi, How do I set the clock on 24h? It's now on 12h. I already went to fitbit.com > dashboard > gear> and set the settings on 24h, but it's still on 12h..   Edit: Oh nvm it fixed itself     Moderator edit: updated subject for clarity

Gwyb by • Jogger
  • 659 Views
  • 1 replies
  • 0 votes

Tennis app by FitBit Labs shuts down while in use

This app seems to shut down while I'm playing! I've tried it on match mode to keep score, and it shut down during the first set. I thought maybe I hit the left button on my fitbit by accident and closed out of it so I shrugged it off.  I went into th...

kngo436 by • Jogger
  • 570 Views
  • 1 replies
  • 0 votes

How we can contact Fitbit clockface developer

how is it possible to contact the firbit devlopper clockface? i would like some informartion about the fitbit clockface, design and give by fitbit team.   thnk you     Moderator edit: updated subject for clarity

Unable to download and install Fitbit Lab Cat.

I recently got the Ionic Fitbit and love the  idea of feeding a cat with steps. I have tried  everyday to download and install — but no success. It fails every time. Is something wrong with the app? Or am I missing a step?   Moderator Edit: Added Lab...

Treasure Trek has stopped working

I’ve been using/playing Treasure Trek since I got my Ionic. For a few weeks now my current map has been stuck on 79151 steps. I still “find” treasure, but the step count on my map doesn’t decrease. Also my pets are on 192/150 (!) and ships 132/100. I...

KatLDay by • Base Runner
  • 1058 Views
  • 9 replies
  • 3 votes

Is there a Tennis app for Fitbit Ionic?

Can u use a tennis app on the Fitbit ionic smart watch because I love tennis and I want to be able to track my tennis score is there a app for this?    Moderator Edit: Updated Subject for Clarity

Can't install pet clock face

I have tried for 3 weeks now to get one of the pet clock faces, have tried them all and none are working. It just keeps saying unable to install!     Moderator edit: updated subject for clarity

Resolved! Treasure Trek ship upgrade bug

I bought 102 ships out of 100 Isn't that counter supposed to switch to 150 like for the other items?   Photo: https://photos.app.goo.gl/twUiCFzV7TtFiC2h6  

cgueret by • Jogger
  • 1294 Views
  • 5 replies
  • 2 votes

Fitbit Labs -Treasure Trek frozen steps

Hi,   After months of playing this game the steps have decided to freeze and will no longer count down.  The number it's stuck on is 182991.   Is there a way to resolve this? don't want to uninstall and reinstall as I guess I'll lose my progress?   M...

Fitbit Pets and Treasure Trek feedback

Welcome to the Fitbit Community @rebelandduke, hope you're doing great! Although we don't provide specific troubleshooting or support for Fitbit Labs apps or clock faces at this time, we welcome user feedback as we look for new ways to deliver smart,...

Resolved! Treasure Trek Pets? What do they do?

I have had my Fitbit versa for 5 days now i love the game treasure trek. but i can not figure out what pets do any help?   Moderator Edit: Added Labels  

Fitbit Pets Suggestion

I just want to share my experience and suggest feature. I became lazy lately, because I can't find time for fitness classes and installed Ionic clockface Pet cat Inca to get myself moving more. First two weeks cat was dying almost every two-three day...

Natalja by • Base Runner
  • 644 Views
  • 3 replies
  • 7 votes

App Treasure Trek

So I installed this yesterday and so far it has done nothing but reset it’s own progress.  Kinda hard to have a game that constantly starts itself over.    Moderator Edit: Added Labels

Treasure Trek payment is stuck

I seem to of maxed out of pets and ships. The payment on the shark is stuck on 150 but I've spent 175 and the ship is stuck on 100 but I've spent 109 and neither of them have changed icons. Is there an update for more content or is this it? Love play...

Labs virtual pet clock face abandoned me after one day! :(

I installed the Inca cat clock face and got all five hearts yesterday. I woke up this morning, and he'd abandoned me and left behind a note indicating I didn't feed him enough!   Is this a bug, or was there something else I was supposed to do besides...

Why does Fitbit Lab Pets always leave?

no matter how many treats I have banked up, met my goal and exceeded....the darn thing still runs away every morning. Its kinda irritating. It would be way cooler if it would stay since you fulfilled its needs. Even better if your extra steps was abl...