Inca Cat Face has gone

[Gwyb]

Hi,

How do I set the clock on 24h? It's now on 12h. I already went to fitbit.com > dashboard > gear> and set the settings on 24h, but it's still on 12h.. 😞

Edit: Oh nvm it fixed itself

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Fitbit Community @Gwyb! Sorry for the late response. I'm happy to hear that Inca is back.  

Fitbit Pet is a third-party app that doesn't belong to Fitbit, the way it works is according to the developer in charge (including its features). Although we don't provide specific troubleshooting or support for Fitbit Labs apps or clock faces at this time, we welcome user feedback as we look for new ways to deliver smart, insightful and motivating experiences. Share your feedback through this form.

As you progress through your steps each day, you will see the number in the bottom right corner count up. Tap on that area any time it’s more than zero, and a little food bowl comes out to feed your dog or cat. You have to earn enough of those treats to feed him 5 times each day or the next morning the doghouse/cat-house will be empty. If you tap on the envelope in the cat house you will see a picture of your pet and a figure for the number of treats he wants. Once you have earned your treats tap on the little circle with the treat number earned and your pet will come back to you.

Something that I've noticed with this is that the steps that increase the number in the lower-right corner have to be steps you got on the Fitbit Ionic or Versa (depending of which one you have). If you have more than 1 Fitbit tracker, and you get your steps using your other one, and then sync both so that your Ionic/Versa reflects the updated step count, then the number in the lower-right corner on the Ionic/Versa screen with your pet will not have increased. The interactive clock face seems it only pulls step data locally, from the device (the tracker itself), instead of from the account.

Hope this helps!