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Mood log clock fitbit labs

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My mood log clock doesn' give me anymore reminders for my mood to set throughout the day when it is set to remind me 6 times.  I also have put a new clock face on, and switched back to mood log clock face without and luck... I have my fitbit to sync all day and it does.  Anyone know the solution to my problem? 

 

It used to work, but then one day it stopped.. after i put it in the charger and then walked away with my phone.. since then it stopped... i fear this is just one application which is not working correctly, but its the most noticeable of the symptoms 

 

Moderator Edit: Added Labels

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12 REPLIES 12

Maybe it doesn't sync all day.... But it's set for all day

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bump?  Can someone please help.... it used to work, not it doesn't.. all day yesterday i had no notifications to update my mood even though its set for 6 times a day to remind me.

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its been a while since I used the mood clock. Let me install it again now and I'll what results I get
Ionic & Aria, Blaze (retired), Alta (retired), Surge (retired), Charge HR (retired), One (retired), Classic (retired) | Microsoft Surface | Google Pixel 2XL Android FitBit App
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thank you @stuartma ... it stopped working for me about 4-5 days ago

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any updates @stuartma ... mine still is not working after switching back to the mood clock and updating the settings on it 😞

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Now i get a clock face error on my fitbit, told me to change clock faces... 😞

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@Bruce-Successmorning bruce, I've been running the watch face since I first replied and like you I've not had any reminders from the watch face. I'm 'playing' around now to see if there's anything we can do to get notifications back, but at this point I think its possibly a problem with the watch face.

 

Maybe someone from the Fitbit Lab's team could have a look as well?

Ionic & Aria, Blaze (retired), Alta (retired), Surge (retired), Charge HR (retired), One (retired), Classic (retired) | Microsoft Surface | Google Pixel 2XL Android FitBit App
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 How do I contact that team?? I love tracking my mood and energy with my sleep, especially now that I have a weekly and daily schedule.  Do you know of any apps which do this?

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i found out how to contact them, i will do that once i see if tomorrow i get an error again or no reminders..

Just switched back to the mood log clock because i upgraded to the new version today...  but so far after a few hours.. no reminder 😞

 

looks like ill be contacting them in 2 days

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I have been using mood log and I cannot find out where it shows the graph like it says it should..

Is that some place in the app or on the desktop?

Also it has never sent me reminders to log my mood??

I feel like this clock face is a waste of effort compared to the description.

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@mcounts I hope you're doing well! Thanks for posting your inquiries about the Mood Log Clock Face. 

 

The mood graphs should show right here once you have logged moods. 

 

Have you set the reminders on the clock face's settings? On the Fitbit app, go to "My Clock" and you should see Mood Log and a gear icon in which you can access its settings and set the reminders. 

 

Hope this helps. Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

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Sorry for the necro reply, but I'm interested in the mood log. Is it still available? The link above is broken.

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