History lost
After more than 1600 days streak, app now shows only 3 days streak. Where did my history go and how to restore it?
Forum Posts
Gallery not working
I have a Fitbit Versa 2 however when I access the Gallery-Clocks-Apps interface I cannot download any new apps or clock faces.
BP log
Please put the blood pressure monitoring log back onto our Fitbit dashboard. It’s the most important health measurement there is. We need it. PLEASE.
Calorie count has changed
I used to get a prediction for how many calories I had left for the day based on a sedentary lifestyle and if I added activity to my day I would get a bigger allowance. It now shows calories allowed in real time so if I eat anything before I have bur...
Data lost
My Fitbit app automatically updated today and I’ve lost all of my tracking data from the past several years? Has anyone else had this happen and know if it’s possible to get the data back.
How do I delete food in my list on the app that I no longer want?
I use the Fitbit app to log my food intake everyday and there are a lot of foods that I no longer want on my list. How can I delete them do I don't have to scroll down all the foods I don't eat anymore to get to what I want?
Fitbit.com web dashboard is transitioning to the Fitbit app
RE: Fitbit.com web dashboard is transitioning to the Fitbit app (Fitbit Community Subscription Update)What happened to this post? There were thousands of users who were experiencing an issue with removing the dashboard but instead of addressing thei...
Google Pixel Watch (1st gen) Stopped tracking detailed sleep?
As said in the title, my watch randomly stopped tracking the sleep stages and instead just the duration of the sleep. This also means the daily readiness score no longer works. I look at these pretty often and was hoping there's a fix that I'm unawar...
Had to upgrade to Win11 now my fitbit is useless without the desktop app!
I had to upgrade to Win11 with 10 being done later this year now my Fitbit is useless without the desktop app because I don't own a fancy cell phone! Now I can't track my sleep or anything!I won't spend money on a fancy phone when I have a landline ...
Resolved! Can't access Fitbit Dashboard on my PC
Did fitbit remove the capability of viewing the dashboard and all the activity information from my PC? Last year I migrated to the google watch which migrated my fitbit to the google login, is this why now I can't see my dashboard through the fitbit...
Is there a browser that I can use to log food?
My app doesn't work well. I cannot modify my diet. It remain freeze on "updating" eternally. I wanna try using a browser but I cannot find a web version. Can you provide me a link? Moderator Edit: Clarified subject and updated label
Can’t set my own calorie goal
I can’t set my own calorie goal I try to change it from the one fit bit chooses to set my own and it just reverts back to the 500 cal deficit from the app. Is this an issue in the app? Thanks
Resolved! Sharing information with friends, groups or feeds
Have not been able to share my stats, images, badges, etcetera to groups, friends or feeds since everything went to logging in with Google. So much for fun interaction with friends. Might as well get their phone numbers because all I can do is text. ...
Steps disappear after syncing, possible altertative
I, along with many people, have trouble with the Fitbit app. The steps disappear soon after syncing, and no amount of troubleshooting is helping. This is very frustrating because the Fitbit app usually has great information, but it's all gone. I've f...
Daily time spent in custom heart rate zone not showing up!
Prior to the update a couple of weeks ago, the daily heart rate graph used to list the amount of time I spent in the custom heart rate zone that I set. Now this functionality has completely disappeared. I can still enter my custom heart rate zone in ...
Versa 1 Find Phone App not finding phone even when paired, close by and Bluetooth on
Hello, My Vera 1 is not finding my phone. I think their is a bigger cause than what other posts talk about. Checks done: -added phone as a device for my fitbit to recognize- Bluetooth on- paired without issue (I can see fitbit on fitbit app when log...
syncing ok but not saving history
My Fitbit One is synching daily steps count just fine, but when it changes to the next day my previous day's information is no longer on the app. It has not saved any information in 15 days. This is not a problem of the device/app synching, which it ...
Can't select first few items when logging food
When logging food the first few items are hidden. I use Oxygen 15 and screen resolution 2376x1080
New ‘start sleep’ tracker
In the latest version of the app, ‘start sleep’ is very confusing, it used to be one click to start sleep but now it’s two: first ‘start sleep’ and second ‘start sleep session’ - and the second one doesn’t really do much to notify you that you have s...
Feature suggestion - App choice
Allow users the choice to go back to the old app. Moderator Edit: Clarified subject
Update 11/20/2024
This latest update has rendered my Fitbit completely useless to me. I need to know how many minutes I spent in each cardiac zone for a workout. This is the most important feature of the app and why I use a Fitbit. I purchased it with that feature and...
Improving Fitbit Sync Issues with a WiFi Router
Hello Fitbit Community,I've been experiencing some sync issues with my Fitbit device, and after doing some research, I discovered that the WiFi router plays a significant role in ensuring a smooth and consistent connection.Has anyone else encountered...
Graphs in app
How can I put the graphs and charts back to the previous version?the charts have become unreadable over time and just lines on the page, the sleep one is the worst it’s impossible to read the data and now it’s been done to the heart rate graph as wel...
Loss of step destinations and challenges
I wish Fitbit would’ve gotten rid of the step destinations and badges. Also the step challenges you and friends could do. Very disappointed
Text messages
Even though my fitbit is connected to my Bluetooth my text messages and calls are not coming through it.
Exercise log zone minutes inaccurate
For the past 6+ weeks, every time I workout the app will only give me zone minutes for up to the duration of my activity. E.g., I'll run for 30 minutes, and it will give me 30 zone minutes, even though my HR shows that I was in vigorous/peak for 25+ ...
App not reflecting Activity/Exercise Days
Update: I have moved on from FitBit; currently using/trying the Galaxy Fit3. It's quite reasonably priced, my Peloton activies sync with Samsung Health, I have steps, can log food, water, heart rate, it now offers Blood pressure reporting and blood...
Copy paste previous meals
Can you make in the fitbit app nutrition entries copy and paste capabilities for duplicating food entry for multiple dates. Currently if I repeat a meal (leftovers) I have to type a new. Give an option "would you like to duplicate this entry"
Change background
Am I able to put a pic as my background on my charge 6? If so how?
Why Google Wallet is absent in the App gallery on Fitbit Versa 4 in Ukraine?
Hi! Why I can`t find Google Wallet in the App gallery on Fitbit Versa 4 in Ukraine? They say Ukraine was added to google wallet as the country tney open support. Also I could make NFC payments with the phone and my Versa 4 software is up to date.
Resolved! App issue
It all started off with my app not allowing me to post the map of my cycles and runs after a few days I found I can't post any activities at all. A prompt shows "permissions for this feature may have been disabled" I've searched my phone and ensured ...
Giving up on Fitbit since app change
I've been a longtime, loyal customer with Fitbit (10+ years), but this last month has forced me to find another option now.I could not log into the app for at least a week. It kept saying "server error, try again later." I was not able to see current...
New app doesn't show the calories burned from activity
Hello!I used to use fitbit to track a rough estimate of calories burned daily via exercise.I used to click on the "Heart" section where I would have a graph of your heat rate daily and a total of Active Calories for that day (example : 68 Resting hea...
App not syncing
What is wrong with this app?? Syncing was fine until today (Sept. 2, 2024). Then at first sync the steps showed but then reverted to zero, and will not update despite repeated syncs. If you go back to previous days these also now revert back to ze...
App
Thanks google for ruining my fitbit experience, this new app is crap! I won't be buying any google fit watch!!
App not showing custom activities
The app stopped pulling up my custom activities today. I had created them on the dashboard back when that existed but had been able to search for them in activities until today. Solutions? Workarounds? Thanks.
App adding steps when manually logging exercise, and changed heart rate
For months the app has not let me change the distance on automatically recorded runs (it changes for a second then reverts to wrong distance), so I’ve had to delete the run and add it in manually instead. Not ideal, but it worked. Yesterday I did thi...
APP not saving time edit
Sometimes I forget to turn off the workout mode after I am finished my workout. I need to edit the time I finished my workout. The app is no longer letting me do that, it does not save the new edit. It ALWAYS reverts back.I have always been able to e...
Fitbit suddenly won’t send any data to Cronometer
Until 2 days ago all my Fitbit activity and health stats were automatically sent straight to my Cronometer app. Easy.Now, no data at all crosses from the Fitbit app to the Cronometer app. No activity, heart rate, nothing. I’ve tried many ways of fixi...
Food Log on computer not phone
Hello, I always logged my food via computer, not my phone. I really dislike working on the phone. There has been a recent change and I can no longer get into my food log via computer. Is there anyway for me to do this? I have stopped logging food on ...