The Fitbit Community

New app layout

I do not like the new app setup. It is worthless to me.

What do the three sections of the Food indicator mean in the fibit app?

Nothing ever seems to get beyond the first third of the indicator, and it's not entirely clear what the black dot means. It's pretty cryptic.

Hello. I’m in the UK and I was excited when google wallet was introduced as practically no UK banks supported Fitbit pay. Well, I’ve tried in vain setting it up to no success. I’ve had hundreds of errors, called my banks multiple times and no one kno...

How to Delete Old Notifications from Fitbit App on Phone

Even if I don't get resolution to my issue, I hope this post will provide some information that will save others some time and frustration.I have hundreds of old notifications from Fitbit in the Fitbit app on my Android (Samsung) phone. When I log in...

Exercise Tracking Unreliable

Every day, I make sure to add/correct the exercise tracking. Twice this week, previously added or tracked exercise has disappeared. It was there, but no longer is. It's important that I have this information correct because I rely on it to understand...

Question about the food log

I have noticed that when I record food on the Food Log, I've seen discrepancies between the amount of calories in a food product listed on the box, and what the app says. For example, a box of Devour Buffalo chicken Mac and cheese says it's about 600...

How to add steps onto a photo

I can't find how to add steps to a photo like the one below since the update in 2023. Found the camera icon and got access to photos but can't see to add steps I can't find where to add steps to a photo on the app since the 2023 update found the cam...

Can't download Deezer on my Versa 3

Hi, I am not able to download the deezer app from the fitbit app on my phone. It just doesn’t existe and it does not appear when I search for it in the library. does anyone know how to find it? ThxModerator Edit: Clarified subject

Locked out my my account for 17 days and counting

On Feb 17th, my app stopped working, and I needed to re-sign in. My password failed and every attempt to re-set my password failed. When I reached out to the help center, they said I had converted to Google. I said no I did not. Long story short,...

Resolved! Will we have 3rd-party apps for Charge 6?

Can I add or will they add new apps for charge 6 like whether app, spotify,hey google or alexa, also is there third-party apps for fitbit charge 6, Moderator Edit: Clarified subject and updated label

Resolved! Knit/Crochet Row Counter

I just went back to Fitbit (Sense 2) because the battery on my Galaxy Watch 6 SUCKS. But now I'm thinking of returning the Fitbit because I can't find a row counter app and it might be a deal breaker (yes I'm a nerd). Does anyone know if there's an a...

Can't install apps on my Sense 2

I have a sense 2. I tried to install Walgreens, Starbucks, and other apps. But they will not. The "Install" button is there but when I select it nothing happens.Moderator Edit: Clarified subject

Calories In Showing against Wrong Date

Hi,My Calories In updated themselves on the dashboard and now showing against the wrong date - 1 day ahead. The actual Food log is correct but chart etc. is incorrect.

Not happy with the new Fitbit app

Love the watch but the worst app in industry Moderator Edit: Clarified subject

Food Icon

On the Today Tab I have "food" as the big main circle. It shows an apple circled with three divided lines. In the first divided line there is a black dot. I thought it meant my calories were either in range or under target, yet when I go to the Foo...

Resolved! Sleep score circle

What are the two different colors in this circle? I can't find anything in the app that explains this. Looking at the more aggregate sleep values, I assumed that there's a connection between deep, rem, light values and the two color circle around the...

Weight tab showing incorrect goal progress.

I weighed 227 on January 1st. I didn't actually weigh in on the 2nd however the last time I weighed in prior to that was in October and I weighed 227 then as well. I now weigh 220. My goal progress says I've lost 3 lbs since January 1st. Please let m...

Tweetfit App not Working on verse 2

In my fit bit app I am not able to login to in Twitter account and when I touch login in it shows "Could not open web browser

Workout zone minutes and heart rate graph GONE

Hello Fitbit users and app designers !!!!!What is going on the new App or is there something wrong with my Charge 4?Why my Fitbit stopped displaying workout zone minute breakdowns and the heart rate graphs also gone?Thank you!

Steps on dashboard is way off

When I open my app. The steps are way off on the dashboard but when I click on my steps it shows correctly.

Resolved! Can't get the today tab open to get new apps

Hi, so I can't get the today tab to open to get new apps. All I want is a flashlight app. THAT'S ALL and for the life of me I can't get the today tab to open to select devices to get a stupid app! I have a fitbit sense, I have an android s22 they're ...

Fitbit App for Charge 3 stopped showing exercise days

Everything else shows up...steps, hourly activity, active minutes, distance, energy burned, heart rate. Everything else clearly shows the exercises were done but does not fill in the exercise day as completed. This has happened the last few days.

New version of the app hangs

New version of the fitbit app hangs when examining a running session.I have been in continous communication with support but no help just strange suggestions that consume my time.I have tried it on both Ipad and Iphone with the same or similar result...

Workouts

Has anybody noticed That the layout of the workout part of the app looks different? I’m trying to figure out how to get it back to the old way because I like it better and it would show all my work out. If anybody knows how let me know. thanks

Log Mindfullness sessions

You give us the ability to log exercises, food, water etc - why not Mindfulness sessions ? I do alot of meditation outside of those available through premium and I’d appreciate being able to log them.

Fitbit apps on IPad and Samsung (Android) are NOT using my defined settings

It is bad enough that a recent change to either the server or the IPad/Android APP, the settings I had for “stride” are not used. I had the setting as “AUTO” that had been working within a 1/4 mile at the end of the day. Since whatever update in the ...

No battery % on the new Fitbit app

Why change this - it's a simple convenience that is a negative game changer. My fitbit stopped working twice. I relied on the level shown to make sure it works. The 10% notification doesn't help. Please don't respond with how I can find it a diffe...

Can´t log in on laptop

Is anyone else having problem logging in on the fitbit app on laptop? I can log in from the web, but not on the windows app, no problem on the phone.....am I missing something?

Resolved! Multi Devices not allowed on Account

I just bought the Charge 6 and I am currently using the Inspire 3 and Alta HR - with both connected to my account. I switch back and forth with no problems. Fitbit will not let me connect both the Charge and Inspire to my account. I will have to dele...

I want to download notification apps to this website.

the notifications apps are FaceTime app, iMessage . messenger app, glide app,. My watch does not notify me from such apps. Where can I toggle notification apps? Thanks, Gail McC

Vote for Fitbit to develope an app like Libre 3

This is a call to all diabetics who have a Libre 3 sensor and have a Fitbit smartwatch. Fitbit would develop an app that mirrors the Libre 3 app to the smartwatch if there is sufficient demand. If everyone makes a request to Fitbit to develop this ap...

What does the Heart Range display mean?

What does the range of heart rate on the Heart section of the Fitbit app stand for? For example, right now, at 8:49 p.m., when I'm not wearing my Fitbit, instead of showing my heart rate, it shows 49 to 121 bpm. What period of time does that range co...

Need to change stride on versa 2

I’m not happy with the new app. It is not recording my steps properly I want to change my stride but don’t know how to do it. Could someone please help me with this? Thanks

How do I adjust the Sobriety Calculator?

I can’t find it anywhere. It says I’m 8 years sober. The watch is only a couple years old adjusting Sobriety Calc on my Verse?????? Moderator Edit: Clarified subject

App won't record device info

The first six months the app was great at transferring and receiving the watch information. Ever since then it is a hit and miss. I have had to remove the app at least 4 times to see if I can get it to reconnect so I can see the day information from...

Every app update on my devices changes my settings.

I have the app on my IPad and Android. Each time the app is updated, the activity settings get changed. Not only that they get changed to different values on the IPad and Android.This is getting ridiculous. I hate to think what would happen if I move...

New App Rollback

New App is useless.Searched on Google "download older fitbit app" There IS a site with all the older versions. Shows up as "Older Versions of Fitbit (Android)".Was able to download the August 21, 2023 version (the one previous to the massive UI re...

Brightness up or down how do ya do it

How do I make it brighter

Resolved! New App - Can I Move Floors in Top Display?

My app just updated and now I only see Steps (the big circle), miles and calories in the top/main display. I really don't care about the miles, but I am used to seeing Steps, Floors, and Ex. Minutes in that top display.I do see that Floors are locate...

Logging food - Australia

What's the deal with the scanner not working for anything in Australia?Also no Australian brands/foods are listed? How do fellow Aussies manage their calorie counting?