History lost

[Hadar1]

After more than 1600 days streak, app now shows only 3 days streak. Where did my history go and how to restore it?

[MarjonDeZwart]

I have a similar problem. Several days of activities suddenly disappeared. Very active training days are now labeled as ‘ no training days’. What’s going on?

[QueenByst]

I haven’t been able to see my history in weeks, I noticed it 1st on my steps, then my calorie burn

[Hadar1]

I needed a new watch a few months ago and only got another Fitbit to keep the streak going, and now it is gone… Very upsetting 

[QueenByst]

to say the least! especially when we us data to track to make sure we are
hitting our goals!

[Hadar1]

Exactly! 

[juliamlarose]

I have not been able to see my pervious activity either. When I click on my steps or cals burned, none of the data will load.

[Stayingcalm]

Yesterday, I could see how many activity minutes on the app on my phone daily dashboard,  but when clicked on it to see my history for week or month or year,all info was gone. It just has a spinning (Walmart looking) icon or just pulses a gray color.  I can go back and manually look at each day and figure it out myself, but I like to see my progress quickly.

 If you go by the instructions to MAYBE fix it you loose all your data by deleting the app and starting again.  I am concerned about trying to export it through google first but could try. Seema like there is a glitch, IT MUST be aware of, if they read these comments, OR have you noticed this since change to google platform. Just gonna stay calm and see what happens.