help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Manual input of distance has problems with international comma

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-18-2022 11:50

‎10-18-2022 11:50

When manually logging an exercise on treadmill (probably also other exercise types) the Fitbit app can't handle commas. When trying to enter 3.68 km, it will accept only "." as decimal point and ignore ",". However the distance is then logged as 368 km, ignoring the decimal point.

 

OnePlus 5T, Android 10, OxygenOS 10.0.1, primary keyboard English (Denmark), system language English

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-06-2022 14:57

‎11-06-2022 14:57

Mancher,

I'm having the same problem. (well I dont use this option, I wanted to see if I can recreate your issue)

After input and saving 3 km, it returns with 3,0 km. then you can snoop off the 0 and add the 68.

 

I know, its too shameful to explain. 

Android 12, system language NL keyboard US/intl 

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎11-06-2022 14:57

‎11-06-2022 14:57

Mancher,

I'm having the same problem. (well I dont use this option, I wanted to see if I can recreate your issue)

After input and saving 3 km, it returns with 3,0 km. then you can snoop off the 0 and add the 68.

 

I know, its too shameful to explain. 

Android 12, system language NL keyboard US/intl 

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer
0 Votes

‎11-08-2022 00:29 - edited ‎11-30-2022 01:18

In response to MarioDings

‎11-08-2022 00:29 - edited ‎11-30-2022 01:18

Thanks Mario, it's at least a workaround 🙂

 

(Edit 30 November 2022) The problem seems to have been fixed now

Best Answer
0 Votes