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Versa 3 Gallery/Media in App not working

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‎07-20-2022 13:01

‎07-20-2022 13:01

I recently upgraded to a Versa 3.  I have spent several hours trying to get it fully set up and functional.  I am connected to Wifi, but when I attempt to to into the Gallery, I get an error that says "Oops, looks like there's no Internet connection".  I get the same message when I attempt to set-up Spotify, but I can set-up Pandora.

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‎07-20-2022 23:24

‎07-20-2022 23:24

Hi @Wendyjo5280 - this is due to some form of security on the phone - it needs full access to the internet for Fitbit to work properly - see No internet connection probably Private DNS which might be by default.

Author | ch, passion for improvement.

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‎07-21-2022 05:40

In response to Guy_

‎07-21-2022 05:40

Thank you so much! That fixed the issue!
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