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Bitmoji clock face stuck on preparing to teleport

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‎06-02-2023 15:56 - last edited on ‎06-03-2023 04:55 by Fitbit Moderator

‎06-02-2023 15:56 - last edited on ‎06-03-2023 04:55 by Fitbit Moderator

The Bitmoji clock face is the best clock face available for sense. However the clock face has not worked in months. The clock gets stuck on connected preparing to teleport. The last update to the clock face is 2020. Is Fitbit going to fix the Bitmoji clock face?  The clock face is available on the Google watch. Do I need to switch?

Moderator Edit: Clarified subject

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‎06-03-2023 04:54

‎06-03-2023 04:54

Hello there, @CherriCola. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Bitmoji clock face. 

I've seen you contacted our Support Team before posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Fitbit App Gallery board for organization purposes.

I hope we solve your issue soon. 

Maria | Community Moderator, Fitbit


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