05-24-2019 06:56
05-24-2019 06:56
I downloaded the Bitmoji clock for my Ionic. I accidentally logged into my husband's Snap/bitmoji account so that's what shows on my watch. I need to unlink his account so I can link mine. Nothing I have tried has worked nor can I find a resolution in any searches.
05-24-2019 19:40
05-24-2019 19:40
If you go to the settings for this clock, do you see a login entry.
You may have to load a different screen then switch back to the wanted clock.
You will then be able to log in.
05-24-2019 19:49
05-24-2019 19:49
05-24-2019 19:54
05-24-2019 19:54
I'm unaware of a clock delete procedure, did you load a different clock face into the ionic?
05-24-2019 20:14
05-24-2019 20:14
05-25-2019 17:11
05-25-2019 17:11
did you try signing out of snapchat on your phone?
or uninstalling snapchat ?
04-25-2020 18:18
04-25-2020 18:18
I had the same issue. I had a bitmoji account and something happened to it so I deleted it but my Fitbit is only linking to the old account. I can't even access that account myself because I deleted it but I can't get Fitbit to link to my new account. That's what I'm looking for someone to tell me how to do. As a person said above it does not give you an option to login after the initial time how it's accessing a deleted account I don't know.
04-25-2020 18:19
04-25-2020 18:19
And by the way I have annoying to bitmoji I have even deleted my Snapchat and my bitmoji account and start it all over which did not help at all.
05-18-2020 12:05
05-18-2020 12:05
Did you ever figure out to resolve this? I am having the same problem.
05-18-2020 12:22
05-18-2020 12:22
No, I finally gave up and am using a different clock face. Very disappointing.
08-01-2020 23:32
08-01-2020 23:32
Man this was a toughy to figure out but I did it. You have to pick a different clock face then delete the device from your fitbit profile when you reconnect the device to your profile go the the bitmoji clock face. Go into settings and it should say connect. when it opens the bitmoji link page in the upper right corner click the button that says log out. Then log into the correct account. Hope this makes sense. Good luck!
11-05-2020 10:20
11-05-2020 10:20
I have to do this every time i just change my avatar. I no longer wanted my halloween avatar on my wrist.
05-31-2023 05:04
05-31-2023 05:04
I have thos exact same problem now did you resolve the issue