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Can't Log into Spotify

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‎06-09-2022 10:41 - last edited on ‎06-10-2022 09:49 by Fitbit Moderator

‎06-09-2022 10:41 - last edited on ‎06-10-2022 09:49 by Fitbit Moderator

I was happily enjoying controlling my Spotify from my Fitbit yesterday when it stopped. When I checked it, the Fitbit said I had to log in again. This has happened before, so I didn't think too much about it - until I went to log into the Spotify app on my Fitbit account and the option is no longer there!

Both my Fitbit app and my Spotify app have been updated, but it's still missing.

 

Help!

 

Moderator Edit: Clarified subject

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‎06-10-2022 09:51 - edited ‎11-16-2023 02:21

‎06-10-2022 09:51 - edited ‎11-16-2023 02:21

Hi there, @Agiani. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with Spotify. 

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. For more information, see How do I control music playing on Spotify? 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-10-2022 09:51 - edited ‎11-16-2023 02:21

‎06-10-2022 09:51 - edited ‎11-16-2023 02:21

Hi there, @Agiani. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with Spotify. 

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. For more information, see How do I control music playing on Spotify? 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer