help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't change current clock face

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2019 08:38 - last edited on ‎07-04-2019 05:56 by Fitbit Moderator

‎07-03-2019 08:38 - last edited on ‎07-04-2019 05:56 by Fitbit Moderator

I updated my iPhone app to the new version recently and it doesnt have an intuitive way to change my watch face that I can see.  Also, the developer updated my current watch face and it no longer shows stats like heart rate, etc.....I sent a separate email to them

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-04-2019 05:59

‎07-04-2019 05:59

Welcome on board @RobertLinehan, it's nice to see you around here! 

 

If you cannot change your clock face, first make sure that your Fitbit is already linked to your new iPhone. Then, I'd recommend to take a look at the help article: How do I change the clock face on my Fitbit device? 

 

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

 

Let me know if there's anything else I may do to assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes