02-02-2019
16:35
- last edited on
02-12-2019
08:43
by
MarreFitbit
02-02-2019
16:35
- last edited on
02-12-2019
08:43
by
MarreFitbit
Can download app, it's downloaded. I make a profile and click the login and login on the web browser but when it asked to go back to the Fitbit app I'd does and no improvement, not logged in.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer02-12-2019 08:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2019 08:44
Welcome to the Fitbit Community @Demetrie! Sorry for the late response. I was wondering if you've tried what my friend @Rich_Laue suggested?
If you're having difficulties with the app, see: How do I set up and troubleshoot apps on my Fitbit device?
For future references (as said), with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations.
To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.
Hope this helps, have a nice day!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer02-02-2019 18:44
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-02-2019 18:44
I suggest contacting the developer of Yo app. This so I'd written but Try, not Fitbit or Yo.
02-12-2019 08:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2019 08:44
Welcome to the Fitbit Community @Demetrie! Sorry for the late response. I was wondering if you've tried what my friend @Rich_Laue suggested?
If you're having difficulties with the app, see: How do I set up and troubleshoot apps on my Fitbit device?
For future references (as said), with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations.
To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.
Hope this helps, have a nice day!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer