Can't set up Pandora

[Kena_darlene]

I’m a little frustrated because I want to set up pandora. I’ve heard of the trouble downloading the stations, but I wouldn’t know because I don’t even have the option for setting it up, because I have no gear to go to the settings! Please help! 

Moderator edit: updated subject for clarity

[Rich_Laue]

That is not where to setup the Pandora @Kena_darlene

Let's watch the official video on setting up Pandora

Or you may want to read the Pandora FAQ.

[MarreFitbit]

Welcome on board @Kena_darlene! Have you tried and checked what my friend @Rich_Laue suggested?  

I'd like you to restart your Fitbit and double check you're following these steps to download the stations. Have you gotten any error message when trying to sync Pandora with Ionic/Versa?

Plug your watch into the charger. Stations download automatically when the watch is charging and in range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the stations to your watch. 

If the issue persists, here is what I my sister did to get a Pandora station downloaded (she was about 2 feet away from the wireless router): 

• Restart Ionic/Versa
• Restart Phone
• Plugin Ionic to charge
• Unlink Pandora account
• 
• Log out/in from Fitbit app
• Relink Pandora Account
• Tap on Media tile on Fitbit app
• Tap on Manage Wi-Fi Networks to select your Wi-Fi network (if a network is listed as already connected, remove it and then re-add it and make sure it's the same Wi-Fi network that your phone is connected to)

 

• Press X in the top right corner to exit
• On Ionic, go to and tap the Music app
• Tap the Transfer Music button (once it's complete you'll hear/feel a buzz) the button will read Transfer Music (This will tell you for sure that your watch is connected to the same network as the phone/app)
• Next, In the Fitbit app, tap on Media tile and tap on "Pandora (manage settings)" and select the radio station(s) you want to download
• Perform a "Force Sync Now" job
• 
• On Ionic/Versa, open up the Pandora app, you should see the message, Updating Stations... Download will continue in background if you leave app.

Let me know if the above steps work for you.

[Halifax6]

Same. I cannot even get an option to navigate the Pandora option 

[Rich_Laue]

Hi @Halifax6 , what country is your Fitbit account registered in?

[Halifax6]

United States @Rich_Laue

[Bbryant593]

I just got my new Versa 3 and live in the US and have the Pandora app on my Fitbit but  not in the Fitbit Mobile app under Media which is where I need to go to connect to my Pandora Plus account. I have been on Fitbit Chat 3 times and the issue still isn’t resolved. Did you ever get your issue resolved? 

[Rich_Laue]

When you look under my apps, do you see Pandora listed?