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Can't setup Spotify to my watch

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‎11-09-2019 13:10 - last edited on ‎02-15-2021 10:26 by Fitbit Moderator

‎11-09-2019 13:10 - last edited on ‎02-15-2021 10:26 by Fitbit Moderator

How do I set up spotify on my versa? It keeps saying connect with Bluetooth but that is synced etc. I don't understand why the app on my versa is not playing 😞

 

Moderator Edit: Clarified subject

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‎11-10-2019 19:43

‎11-10-2019 19:43

Hello @WirralBagpuss the Spotify app on the Versa controls the Spotify app on the phone. Your being asked to check the Bluetooth Connection between the phone and the Versa. This error can also be received if the Spotify app is not running on the phone. 

If your phone is an android device then you will need to pair the Versa Classic which is not the same connection used to sync. 

First we want to make sure that the versa/phone is setup to control music on the phone. 

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