help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can watchface developers steal data without users realizing?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-08-2019 17:38

‎12-08-2019 17:38

As there's not much variety in the watch faces offered by Fitbit, I wanted to use watch faces developed by third party developers. When I looked into the developer portal (fitbit studio) I see the following options available to them

 

Location (may use GPS);
Internet (Companion may communicate with the internet using your phone data connection);
Run in background (Companion may run even when the application is not actively in use);

 

Is it possible that a rogue developer can steal sensitive data from phone using companion/watch without even us realizing by making their program run in background and send data through internet?

 

Thanks

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-09-2019 11:18 - edited ‎02-14-2024 03:27

‎12-09-2019 11:18 - edited ‎02-14-2024 03:27

Hi there @rmadras, welcome to the Community Forums. 

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Please note that users can build any type of app, in accordance with Fitbit’s App Gallery guidelines, ranging from new clock faces to different types of exercise apps. Information from the watch's heart-rate sensor, accelerometer, gyroscope, barometer, and GPS are all available to use.

The app is evaluated for its content and quality using our App Gallery Guidelines. Once the app is approved, it becomes available to all users through the App Gallery. For more information on the submission process, see https://dev.fitbit.com/​.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎12-09-2019 11:18 - edited ‎02-14-2024 03:27

‎12-09-2019 11:18 - edited ‎02-14-2024 03:27

Hi there @rmadras, welcome to the Community Forums. 

For future references, with third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations. 

To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.

Please note that users can build any type of app, in accordance with Fitbit’s App Gallery guidelines, ranging from new clock faces to different types of exercise apps. Information from the watch's heart-rate sensor, accelerometer, gyroscope, barometer, and GPS are all available to use.

The app is evaluated for its content and quality using our App Gallery Guidelines. Once the app is approved, it becomes available to all users through the App Gallery. For more information on the submission process, see https://dev.fitbit.com/​.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎12-02-2021 16:40

In response to MarreFitbit

‎12-02-2021 16:40

So what is the answer. Can a third party clock face steel charge/credit card information from Fitbit? Asking the third party if this is possible is like asking the guy who just drank a 12 pack of beer if he’s ok to drive. And of course his answer is yes. What if any protections does Fitbit/Google have in place.

Best Answer