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Cannot access clock faces or apps.

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‎10-04-2017 18:57 - last edited on ‎08-19-2018 07:37 by Fitbit Moderator

‎10-04-2017 18:57 - last edited on ‎08-19-2018 07:37 by Fitbit Moderator

I have FV 27.25.16.7

When I try to go to clock faces or apps I get the following message.

"Sorry, an error had occurred. Please go back and try again later."

I have uninstalled/reinstalled the app, restarted and shutdown the watch. Nothing has worked.

I'm using an android device.

 

 

Moderator edit: added label

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3 REPLIES 3

‎10-05-2017 00:17

‎10-05-2017 00:17

Hi

 

Which operating system does your phone have? (iOS, Android, Windows)?

 

Thank You

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‎10-05-2017 00:18

In response to SunsetRunner

‎10-05-2017 00:18

Hi, I am having the same issue. Android and Windows. 

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‎10-05-2017 04:10

In response to SunsetRunner

‎10-05-2017 04:10

Android.

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