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Cannot install new clock face when ionic has many apps

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‎01-30-2018 06:38 - last edited on ‎08-21-2018 08:11 by Fitbit Moderator

‎01-30-2018 06:38 - last edited on ‎08-21-2018 08:11 by Fitbit Moderator

Hi, i realised that if i have too many apps in my ionic. 

 

I will not be able to update my clock face to another clock face.

 

Is there a storage limit?

 

 

Moderator edit: added label

 

 

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4 REPLIES 4

‎01-30-2018 06:53

‎01-30-2018 06:53

 Since all clock faces have varying sizes, it is possible that certain graphic heavy clock face might be too huge to fit on the Ionic. 

 

Is there a specific error that you are receiving while adding the clock?

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‎01-31-2018 05:31

‎01-31-2018 05:31

On your Ionic go to 'settings' then 'about' and scroll down to see how much 'available memory' you have left.

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‎01-31-2018 10:43

In response to RatedE

‎01-31-2018 10:43

i have 2500 MB left in the ionic. but i still can't install any clock face when i have a few more apps installed.

 

 

It just says clock error. install again.

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‎01-31-2018 19:19

In response to WellnessXperts

‎01-31-2018 19:19

Hmmm...well then a memory shortage isn't the issue then. You've tried all the usual troubleshooting steps? (reset the watch etc)

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