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Ionic Clock Face is pixelating and almost disappeared

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‎02-01-2018 06:22 - last edited on ‎08-21-2018 08:10 by Fitbit Moderator

‎02-01-2018 06:22 - last edited on ‎08-21-2018 08:10 by Fitbit Moderator

I woke up this am and my clock screen and any other screen that utilizes the green pixels seems to be just going away - not sure if this can be fixed or would be covered under warranty.  I received this as a Christmas gift just a little over a month ago.

 

 

Moderator edit: added label

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‎02-01-2018 06:34

‎02-01-2018 06:34

Have you rebooted your Ionic? Hold left and bottom right buttons together for 10secs (Until you see Fitbit logo). If that doesn't fix your problem, I would say it's a hardware fault.

 

You would need to contact Fitbit support for further assistance in that case. 

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Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎02-01-2018 06:52

In response to N8teGee

‎02-01-2018 06:52

That did the trick! Thank you!
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