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Charge 4 stuck on " log into Spotify from the Fitbit mobile app "

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‎11-27-2022 08:50 - last edited on ‎11-28-2022 05:02 by Fitbit Moderator

‎11-27-2022 08:50 - last edited on ‎11-28-2022 05:02 by Fitbit Moderator

Can't figure what to do with this message on my screen of my Fitbit, charge 4

 

 

Moderator Edit: Clarified subject

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‎11-28-2022 05:03 - edited ‎08-04-2023 03:41

‎11-28-2022 05:03 - edited ‎08-04-2023 03:41

Hi there, @Fogle. Welcome to the Community Forums. Thanks for the the details provided in your post. 

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-28-2022 05:03 - edited ‎08-04-2023 03:41

‎11-28-2022 05:03 - edited ‎08-04-2023 03:41

Hi there, @Fogle. Welcome to the Community Forums. Thanks for the the details provided in your post. 

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. 

I've moved your post to the Fitbit App Gallery board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer