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Clock face disappeared on my Versa

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I plugged my Versa into my charging port and when I did this it changed my clock face. I rebooted my Versa to see if it would come back it didn't. I went into the app and it doesn't show it in my clock faces. It was a purchased clock face. Now it is lost is there something I'm missing, I use the Galaxy S9 as my phone.  

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Hi @Et3358 and welcome to the forums! I’ve moved your post to the Third Party Integrations forum since the problem is the watch face, not your Versa or Android. However, that said, if the developers have removed the watch face, there is nothing to do except pick another watch face. If you want, tell us the name of the missing clock face. Others may have found a different solution. 

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I don't recall the name of the clock face, but it was a paris themed it was a picture of the Eiffel Tower and the sun and moon would move across the face with daytime and nighttime. Sent from my Sprint Samsung Galaxy Note8.
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I typed into the word Eiffel into the search bar and received 4 hitsScreenshot_20190223-040657_Fitbit.jpg

Could one of thesebe the clock your looking for @Et3358?

You will be asked to register the face again. This Time when you go to the payment page, choose the "I already purchased" option. Enter your email and your good.

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Hello @Rich_Laue and @SunsetRunner. Welcome to the Forums @Et3358.

 

@SunsetRunner  and @Rich_Laue Thanks for being around to help! It's always great to see you around. I will be moving this thread to the Fitbit App Gallery board as I think it is better suited for it.

 

@Et3358 Please do let us know if what @Rich_Laue shared includes the one that you mentioned. 

 

Let us know if you have any further questions.

Lanuza | Community Moderator

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You could check the email that you used to pay for the watch face. That email will have the authentication code and perhaps the name of that watch face.
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