04-18-2023 18:49
04-18-2023 18:49
Installed andbselected the Guilloche click face for my Versa 4. However the "background" color does not display, only the stats in the corners and the clock arms. Any ideas?
04-18-2023 20:39
04-19-2023
04:32
- last edited on
07-24-2024
16:23
by
MarreFitbit
04-19-2023
04:32
- last edited on
07-24-2024
16:23
by
MarreFitbit
Hello @ToniL24 and welcome to the Community. I downloaded that clock face and mine looks like yours. I checked all the settings and permissions. The Gallery doesn't give additional screenshots. An all black display like that looks like an Always On display.
I'm moving this post to the App Gallery forum, a better fit. This clock face is available for other devices. I'll ask a moderator to file a bug report. This is a Fitbit clock face and should display correctly.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-21-2023
10:48
- last edited on
05-14-2024
03:10
by
MarreFitbit
04-21-2023
10:48
- last edited on
05-14-2024
03:10
by
MarreFitbit
@ToniL24 Welcome to the community. @Guy_ and @LZeeW Thanks for your help and heads up on this.
@ToniL24 Thanks for taking the time to report this issue, and the picture provided. Let me share that this has been passed along to our team so they can look into this. Once I have more information, I'll update this thread.