Clockfaces wont change/Customize anymore.

[Smiling_Jack]

Hello,

Im having allot of issues changing the clockface on my Ionic.

Phone :Google Pixel 1

Ionic: All Firmware installed 

Trying to change the clock face will work, but when it comes to customization options no secondary color changes ever work. 

Faces Tried: Ambient,Brynor,Nothing Special, TH3 and Simple Corners. 

Moderator edit: added label

[elot]

Try the following (i use it untill things get fixed):

1) Restart the watch (left button together with the right lower button untill the logo appears).

Try again to customize and after customising, go back to the dashboard screen and let it sync.

2) Force close the fitbit app in the phone, restart the app.

Try again to customize and after customising, go back to the dashboard screen and let it sync.

3) Restart watch AND restart phone, then try again.

Try again to customize and after customising, go back to the dashboard screen and let it sync.

[KindraBartlett]

Why will my clock faces not work? None of them want to work right the weather won't register right it won't change the things I change like the colors for clock an the stats won't change to the color I selected  on the watch 

[racertempo · Accepted solution]

Sadly, many don't work in terms of color modifications no matter what you do. 

What works for me for a few of them is the hard reset, holding in the left and bottom right buttons for 10 seconds until it Resets.  Then close and go back to the app and try the color again. After a sync the weather will show up as well.... On some, like pWeather.

The user faves are littered with glitches, like Timebomb. That face needs a reset to change the color, then if you ever use the two shortcut buttons on the right side of the watch it will reset the fave color to the standard gray. 

[KindraBartlett]

Thank u!